TERMS AND CONDITIONS OF LETTING SANT ROC

 

The villa will be ready for occupation at 16.00 hrs on day of arrival and must be vacated by 10.00 hrs on day of departure.  This is to ensure the cleaners have enough time to prepare the villa. However any requests for earlier and later occupation will certainly be accommodated where possible but does depend if the villa has other clients arriving/departing that day.

 

The cost of rental includes gas, electric and water.  Bedding, towels (1 bath and 1 hand towel per person) and tea towels are supplied.  Please note beach and pool towels can be provided at an extra charge – please ask.

 

There is free Wi-FI available in the property.  There is no telephone. 

 

Cots and highchairs

One cot and highchair can be provided, more that one can be provided at an extra charge – please ask.

Insurance

You are advised to take out your own travel insurance to cover yourselves in case of accident, injury, loss and cancellation of holiday.

E111 forms should be taken to receive reciprocal NHS treatment.

 

Payment

A 30% deposit is required on booking.  The balance is to be paid within 8 weeks before the start of the holiday.  The property can be provisionally held for 48 hours in order to make flight and payment arrangements.

 

Cancellations

Notice of cancellation is required in writing.  

 

Please note the following cancellation charges. UP TO EIGHT WEEKS - no cancellation charge. However, there will be an administrative charge of €100 deducted from your booking deposit.

Less then 8 weeks - no refund, unless we can resell your booked weeks.

You are advised to take out a travel insurance policy with a cancellation clause, which may enable you to recover any monies

 

Refundable deposit

A £200 refundable deposit is required with balance in case of damages.

 

Pool

Clients are reminded that children need to be supervised in the garden at all times as the pool is not enclosed and there is no life guard.

 

Car Hire

It is advisable to pre-book a hire car , we use www.citipointcar.com

 

Food Pack

A basic food pack can be arranged to be available on arrival for an additional charge of £20.

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